Leading suppliers of bag tags, green fees and personalised membership products
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Terms & Conditions

Postage & Packing
We aim to acknowledge all orders within 24 hours.
Orders will be despatched within delivery guidelines shown against specific product
If an item is temporarily out of stock, we will let you know of the delay and despatch it as soon as it arrives.
Special Delivery is available on request (Subject to increased tariff).

UK: Standard Courier delivery
UK Mainland £10 up to 30kg
Highlands and Islands Including Northern Ireland £15 up to 15Kg £20 up to 30kg

EUROPE (EU Only): Courier Delivery
Prices quoted are for shipments  up to 30kg
Channel Islands €33
Republic of Ireland €33
Belgium Netherlands and Luxembourg €33

Denmark €37
Germany €37
Monaco €37
France €37

Spain / Balearics €50
Greece / Italy / Austria / Malta €50
Azores / Madeira / Sicily and Sardinia €50
Norway / Sweden / Finland / Slovenia / Poland / Czech Republic / Hungary €50
Switzerland €50

Andorra / Slovakia and Turkey €75

Orders will be despatched within delivery guidelines shown against specific product
Special Delivery available on request (Subject to increased tariff).


Track Your Order
To track your order, login to your account and click on the “Your Orders” link.


Payment
First time orders will be despatched on receipt of a cleared payment in full for the order. You can pay using all major credit or debit card. All credit or debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your card refuses to authorise a payment we will not be liable for delay or non-delivery.

Subsequent orders will be invoiced with the goods and our terms of payment are Strictly 30 days nett.

Please Note:- All goods remain the property of HMT Plastics Ltd until they are paid for in full.

Failure to pay for the goods may mean that Legal action is taken which could involve agents being instructed to recover the goods.

Pricing

All prices shown on the website excludes VAT at 20% and delivery charges. Delivery charges are displayed above in the postage and packing section.

If you are VAT registered in your home country please include your VAT number in the box supplied during the order process. This will allow us to remove Vat from your order

All Euro prices are linked real time to the rate of exchange. This means that prices can rise ar fall. Once your order has been accepted the price shown will be the price charged. 

 

Security

We do not store credit or debit card details.

 

Delivery

               Delivery costs are charged on a one address per order basis

Proofs

 

Returns & Replacements

If you receive damaged or defective goods from us we will offer you a full refund or replacement, provided the goods are unused and in their original packaging. You should return the item to HMT Plastics, Fairway House 31a Framfield Road, Uckfield. East Sussex TN22 5AH within 14 days UK & 21 Days EU of the date of the invoice. Please provide a copy of the original invoice and include a note explaining the reason for the return. We will reimburse the cost of postage and packing, unless you request a replacement item. If you request a replacement for returned items you will not be charged again for delivery. All replacement items are shipped via standard delivery.


Cancellations
If you wish to cancel your order, please notify us at sales@bagtagsonline.com. Please quote your customer reference number.
Under the European Union's Distance Selling Regulations, you have the right to cancel your order with us, in writing, from the time of ordering until seven working days after receipt of the item (s). We will happily refund unwanted items provided they are in a fully re saleable condition. If they are not returned in a fully re saleble condition or the packaging is damaged, we reserve the right to refuse a refund on the item(s).
We will reimburse the delivery cost of sending the item(s) to you. If you are returning an item that was part of a larger order, we will refund the per item charge for that delivery. If you are returning an entire order then we will refund the full standard delivery charge. We will not refund your costs in returning item(s) to us if they are simply unwanted.


Complaints
Please call us on +44(0)1825 769393 or email us at sales@bagtagsonline.com to discuss any issues or concerns you may have with our products or services. Alternatively you may write to us: PRODUCT INFORMATION to HMT Plastics, Fairway House 31a Framfield Road, Uckfield. East Sussex TN22 5AH
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).


Privacy Policy
Your visit to our website and your use of any of the services or features we provide is subject to the terms and conditions of our privacy policy.


Copy & Database Rights
This website and its content is the copyright of HMT Plastics Ltd. All rights reserved.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than for personal or non-commercial use. You may not, except with our written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
You may not create a link to this website from another website or document without HMT Plastics Ltd prior written consent.
Unauthorised use of this website may give to a claim for damages and/or be a criminal offence. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

We take the theft of our original work very seriously and would draw to your attention it is protected under UK copyright law. Please note we always sue for compensation if any part of our website, design or seo whether text or images, are found being used without prior authorisation in writing.

Trademarks
HMT Plastics and it’s logo are Registered European Trademarks of HMT Plastics Ltd.
All trademarks reproduced in this website, which are not the property of, or licensed to HMT Plastics Ltd, are acknowledged on the website.